Testimonials

Sue and I want to thank you and the CO-OP for the heater installation earlier this month. Sorry I caused you problems with your schedule.
We especially want to thank Shawn and his assistant whose name I unfortunately don’t remember. They did an excellent and clean job! It was a pleasure to work with them
I’d especially like to thank Shawn for, probably the most professional looking plumbing or heating work I’ve ever seen! It’s almost “beautiful” to look at!

Heater is working fine; much quieter and apparently more efficient than the last.
By the way, it appears you were right about getting the installation done right away. When the heater was opened it was obvious it was past it’s time.
Thanks again!

Now that my boiler has been humming for a couple weeks now I wanted to write and express my thanks for a big job well done in replacing my oil tank and routing the oil line to the boiler. You, and your crew – Shawn, Tucker, Bobby, have shown integrity and competence in the process in both the initial installation and in your successful effort in working through the problems that developed because of the long oil line.
Thank you for your work! It’s been a pleasure doing business with ECVT!

We are new customers and want the powers that be to know we are totally satisfied with your service.

The young man who came and cleaned our furnace did an excellent job.  He cleaned in places no one has ever cleaned since we bought the mobile home in 1980. He tested things we didn’t even know should be tested. He made absolutely no mess whatsoever. He even installed a new filter I had bought to do myself. He explained numerous things to us to get us more informed on what he was doing. Might I mention he has a fascinating tool bag of all kinds of goodies plus the testing equipment. We are so grateful for a job well done.

Also the gentleman who delivered our pellets was so pleasant to talk to and put the pellets right where we asked. He is a credit to your business. Also the gentleman who delivered our oil. He also was such a pleasant person. He checked our tank out and thank goodness it passed the test. He pumped the oil, gave me our slip and was on his way.

All three of the gentlemen we dealt with were off the scale of good employees.

Also, Lisa, what can I say about Lisa? She has an infectious personality. Any time I had to bug her with which were probably stupid questios to her, she gave me the answers with a very professional attitude and is to be commended for a job well done. She also connected me to a young man to clean and service our pellet stove. He also was excellent.

Boy did we luck out.

I have a question. In this day and age where and how did you come up with all these super people? My suggestion, HANG ON TO THEM.!!!!

Well run organization I would certainly use them again, very happy. Joe was great on the sales and design side of things. Communication was on point from my initial website inquiry Richie did the installation and he was great! I had a 12 yr old 40 gal natural gas water heater and upgraded to a new 65 gal RHEEM heat pump with dehumidifier. Richie did great work, communication throughout the day was on point and he vacuumed and cleaned up after.

These heat pumps work AMAZING for chilling the house to a livable temperature on these humid days / warm overnights and they are so quiet I barely know they are running. I believe your team did an excellent job installing the systems – also, they took the time to explain how everything works, as well as hints as to what they have found helpful.

I just wanted to say that the crew that was here for my heat pump installation was tremendous and did a great job! We appreciated being a part of every step and felt very well taken care of.

I wanted to take a moment to express my thanks and gratitude for the excellent advice and weatherization project that you completed at my house. The work crew was top-notch! They were friendly, easy to work with, and meticulous in their work. There is a significant difference now that the attic insulation is in place. The upstairs is 10 degrees warmer than in December and January; I never have to adjust the thermostat on the main floor-the house maintains an even 66 degrees; and the humidity is at a comfortable level. I have been able to retire my humidifier. I couldn’t be happier with the results.

You have a lot to be proud of. I have recommended you to a number of my friends.

We are so pleased with how the weatherization work turned out. I can tell you we already feel a difference in the house. The crew was great to work with — friendly, respectful of our space and hard working! They always wore masks when inside, too, which we appreciated.

Thank you again for all your assistance with the heat pumps so far. Your install techs were fantastic! They were prompt, courteous, informative and did an incredible job with the heat pump installation. We couldn’t be happier with the outcome. Our home stayed a constant/comfortable temp through this weekend.

Thank you to the entire team for installing three heat pumps throughout our house. It’s a game changer! Everything from the initial consultation, scheduling, and installation went smoothly and was well organized. This team really knows their stuff and were happy to share their knowledge with us. Through Burlington Electric’s Energy Engage dashboard, we are able to experiment and see what the most cost efficient combo is with the heat pumps, pellet stove, and radiant floors. Thank you!

We get our wood pellets from Energy Co-Op and are extremely satisfied with the quality of the Vermont Wood Pellets. We tried something different this fall and weren’t happy with those. I called Energy Co-Op (Lisa) and what wonderful customer service. She said they strive for customer satisfaction and replaced all five tons. Of course we had to pay the higher cost for the Vermont pellets but no new delivery charge. I strongly appreciate all they did for us.

The new heat pump water heater has saved me $30 on my electric bill in the first month of operation. I couldn’t be happier, and wish I had purchased it a long time ago. Thank you!

I just wanted to thank you for the great job that you and your weatherization crew did with our house. I have been so pleasantly surprised throughout this process. When I saw the detail that those guys went to in order to ensure everything was done correctly. I was just blown away. They did a fantastic job!

Your flexibility with us as well as going through everything with us to explain in detail exactly what is going to happen, and getting it all done exactly how and when you said it would be done. It has just been a very nice and stress free experience. We really feel that it was worth every penny. Thank you so much for all that you’ve done.

We wanted to have a positive impact on our carbon footprint and heard that cold climate heat pumps are very efficient and work well for both heating and cooling. The Energy Co-op of Vermont helped me determine the best heat pump system for my home. They were very timely and managed the installation process seamlessly. Also, I was able to take advantage of generous incentives from Efficiency Vermont, Vermont Electric Co-op and the Energy Co-op to make the cost more affordable.

I just have to send HUGE thanks and appreciation to Richie and Joe for the great pellet stove installation this morning. It was touch and go before they got here because we didn’t know if we had all the components and no-one knew this type of stove. But they’d brought exactly what was needed, figured out how the components would work in this space, got the stove started, stayed to make sure it worked OK and gave helpful guidance and pointers. I’m happy and grateful (and warm ….). Thanks again.

Folks, I am into my 6th heating season using wood pellets, but this is my 1st year using your pellets. I am extremely happy with your product for the following reasons: 1. Way more heat output 2. Ash content is half of what I am used to 3. No sawdust in your bags 4. Window film build-up is less and wipes off with a damp cloth. In the past I had to use an abrasive cleaner to remove film. What ever your manufacturing process is, do not change it. You have the other pellet manufacturers beat by a mile.

I’d never use any company other than Energy Co-Op of Vermont.You can choose a budget plan, which allows your payments to be spread out over the year (and thus enjoy a price cap, and a DROP in your payments should the price go down during the year). They also have a pre-buy and other programs. I’ve been with them for a few years now.

I joined the Energy Co-op today. I was so impressed with how quickly you got to me, how detailed you were and how well you spoke of the Co-op. You do not find this kind of thing very often. I thank you.

Just wanted to let you know that our pellet stove install went well. Your installers were courteous, explained and demonstrated how the stove worked, and cleaned up after themselves. We will definitely recommend you to others as well as calling you first for any heating needs we have. Thanks!

Your service technician Richie most likely saved me from making a mistake and I appreciate it. Just so you know, everyone did an excellent job, and the overall result looks great. Thanks to you and to them for an excellent overall experience.

We joined the Energy Co-op of Vermont and have been really happy with them. Cheaper than many of the other local operations plus some cool member perks.

I would like to thank you for assisting me in getting a grant from the State of Vermont for a new tank, slab and roof ….. Your furnace man told me my tank would need to be replaced, and told me about this grant for low-income households ….. Your staff helped me out a lot and I would like to thank each and every one of you. This is a big expense, and with your help I was able to get it done with little cost to me. Thank you all again.

I just want to compliment your service man. He did an outstanding job. He was especially concerned over parts in the boiler and to check it out to his satisfaction. He was also very clean. As I told him, in years past, I have always had a bad odor of oil in the house when other service people left. He left and there is very little odor. Just thought you should know, he is a good representative of Energy Co-op of VT. A pleasure to have you as my oil and service company.

For years our old boiler was noisy and it was turning off and on far too often. I think it might have been held together by duct tape, at least it looked that way. We just had the Vermont Energy Co-op (Richie and Joe) install a Buderus boiler and we are thankful we finally did replace the old boiler. The installation process was very smooth and the new boiler is much more energy efficient, quieter and, as one expect, it doesn’t leak water like our old one.

Thank you so much for all of the wonderful work and guidance you gave us when it came to deciding what our best option for heat should be in our new (to us) house. Last winter, we survived on a wood stove and two older model kerosene heaters. After looking at all of our options, we decided to ask Wayne to install a new gas furnace and to retrofit our 1960’s ranch with ductwork. It turned out better than I thought possible. Wayne and his team were top-notch professionals and thought of everything that we would need for this project. They were on time and on budget. We are now looking forward to a comfortable winter in our new house. Your team made this possible. With much appreciation.

While I was away today my pellets were delivered and Steve did an awesome job. Pellets right where I wanted, nicely placed next to each other. It’s much appreciated!

Just had to reach out and say “Thanks” again to everybody at your shop. The bottom line is, my family had a warm and safe weekend thanks to everybody that went the extra bit to fix our furnace. That kind of appreciation really can’t be shared all the time now that so many folks are always used to complaining and wanting it at the last minute. Anyway, best to all of you and I know I’ll need a tune-up now that the new box and transformer are on-line. Call when you can to schedule after your needs slow down and I know I’ll be telling the folks about your great crew in the meantime.

Every time I call the Energy Co-op, I’m greeted by a friendly staff member who really takes their time explaining things to me. I never feel like they’re in a rush. And I always end up learning something about my energy consumption. They definitely want to help me improve it, and I’m grateful for that.

You pay a little more for them, but they’re the best pellet on the market.” (Vermont Wood Pellets)

The Heat Pump is working good, remote controller set to 74 degrees, house indoors temp reads 75 degrees, outside temp 92 degrees. What’s nice is this unit knows when to cool or heat the house automatically. Tell Nick thanks for setting up the unit on that hot muggy day and answering all my annoying questions.

I recently had a great experience with Joe, your service manager, and Rick, your subcontractor. They were very thoughtful, helpful and explained all of my heating system options. The Energy Co-op had been referred to me by my neighbor, who is a long time customer. I had a flood in June which wiped out my system, but my old farmhouse is pretty unique and I really needed a good consultation. Thanks for having such great employees. I have already been singing your praises.

We had the pleasure of being served today by Steve, who delivered our pellets. He called prior to arriving and was extremely polite and accommodating. When he arrived he was absolutely tops in customer service–such a nice man and extremely skilled. What a treat it was to deal with Steve — the experience made our day! You have a gold star employee there and we hope you have a way to recognize that. Thank you.

Last September, the Energy Co-op installed two heat pumps for us – one to heat and cool our downstairs living space, one to heat our hot water. We are very, very happy with both units and highly recommend them. Our oil use has gone down by about 450 gallons a year, which gives us an excellent return on our investment.

My wife and I are committed to reducing our fossil energy footprint, and have been heating our home with wood, trying to use our old oil burner only as backup. Unfortunately, this leaves some cold corners in the house, including our kid’s room. We started researching some options, and quickly noticed the Energy Coop’s heat pump advertisements. We hesitated for some time, but last fall we went ahead and had one installed. The installation itself was fast with limited disruption, and the heat pump has surpassed our expectations. Even at very low temperatures, it is still able to put out heat, which keeps the boy’s room at a comfortable temperature. I especially like that I can program the unit to shut off and turn on to fit our schedule. We’re looking forward to having a cool space on the hottest days of summer as well. Great technology!

We’ve been Co-op members since 2012. In 2005 after using 1,823 gallon of heating oil and five cords of wood for heat and hot water we set out on a long-term effort to bring our energy use under control. Since 2005 we’ve added insulation in the attic, basement and walls, sealed air leaks, installed a solar hot water system, switched from cord wood to pellets, added foam insulation in the basement, hosted four solar trackers from AllEarth Renewables and purchased two cold-climate heat pumps and a heat pump water heater from the Energy Co-op. This winter, we used less than 30 gallons of fuel oil. If you add the savings from car pooling and the incremental cost of purchasing a more efficient vehicle and assume a long-term average of $2.50 a gallon for heating oil and gasoline, we are saving $8,000 a year in energy bills. That’s a 20% tax-free return on our investment.

The Energy Co-op of Vermont is always a good option for fuel oil. Check out the SMART CHOICE plan.You can lock in your price and if it goes lower, you get the lower price.

My experience working with Vt. Energy Co-op this fall was exceptional. Paul was extremely professional and informative. After the energy audit we worked together to prioritize a plan. He coordinated the work being done, checked in regularly about my satisfaction and helped me with the paperwork so I could qualify for the maximum energy rebate. My house feels so much tighter and I’m definitely using less fuel. Also loving my new budget plan. Thank you.

“Hi Joe. My thanks to the Energy Co-op, and especially you, for a trouble-free installation and the patience on your part for the delay. It will be easy to recommend you.”

We are very pleased with our heat pump and heat pump water heater. Joe and the rest of the staff at the Energy Co-op of Vermont were very professional. They were honest about what their products would do, and about our options. (For example, we may wish to add a second heat pump in the future because of how our house is laid out. Despite that, we rarely use our oil furnace now.) We are enjoying big savings and much lower fossil fuel use, since we have solar PV. I have recommended the Energy Co-op of Vermont to others.

I’m sitting in the annual meeting for the Energy Co-op. They’ve been supplying us with oil for years and great service. They will install a heat pump for us this December once the credit is available. I would highly recommend them!