Read what our members are saying about their experiences with the Energy Co-op's heating fuel delivery, heat pump installation and energy efficiency services.
We are new customers and want the powers that be to know we are totally satisfied with your service.
The young man who came and cleaned our furnace did an excellent job. He cleaned in places no one has ever cleaned since we bought the mobile home in 1980. He tested things we didn't even know should be tested. He made absolutely no mess whatsoever. He even installed a new filter I had bought to do myself. He explained numerous things to us to get us more informed on what he was doing. Might I mention he has a fascinating tool bag of all kinds of goodies plus the testing equipment. We are so grateful for a job well done.
Also the gentleman who delivered our pellets was so pleasant to talk to and put the pellets right where we asked. He is a credit to your business. Also the gentleman who delivered our oil. He also was such a pleasant person. He checked our tank out and thank goodness it passed the test. He pumped the oil, gave me our slip and was on his way.
All three of the gentlemen we dealt with were off the scale of good employees.
Also, Lisa, what can I say about Lisa? She has an infectious personality. Any time I had to bug her with which were probably stupid questios to her, she gave me the answers with a very professional attitude and is to be commended for a job well done. She also connected me to a young man to clean and service our pellet stove. He also was excellent.
Boy did we luck out.
I have a question. In this day and age where and how did you come up with all these super people? My suggestion, HANG ON TO THEM.!!!!
Well run organization I would certainly use them again, very happy. Joe was great on the sales and design side of things. Communication was on point from my initial website inquiry Richie did the installation and he was great! I had a 12 yr old 40 gal natural gas water heater and upgraded to a new 65 gal RHEEM heat pump with dehumidifier. Richie did great work, communication throughout the day was on point and he vacuumed and cleaned up after.
These heat pumps work AMAZING for chilling the house to a livable temperature on these humid days / warm overnights and they are so quiet I barely know they are running. I believe your team did an excellent job installing the systems - also, they took the time to explain how everything works, as well as hints as to what they have found helpful.
I just wanted to say that the crew that was here for my heat pump installation was tremendous and did a great job! We appreciated being a part of every step and felt very well taken care of.
I wanted to take a moment to express my thanks and gratitude for the excellent advice and weatherization project that you completed at my house. The work crew was top-notch! They were friendly, easy to work with, and meticulous in their work. There is a significant difference now that the attic insulation is in place. The upstairs is 10 degrees warmer than in December and January; I never have to adjust the thermostat on the main floor-the house maintains an even 66 degrees; and the humidity is at a comfortable level. I have been able to retire my humidifier. I couldn't be happier with the results.
You have a lot to be proud of. I have recommended you to a number of my friends.
We are so pleased with how the weatherization work turned out. I can tell you we already feel a difference in the house. The crew was great to work with -- friendly, respectful of our space and hard working! They always wore masks when inside, too, which we appreciated.
Thank you again for all your assistance with the heat pumps so far. Your install techs were fantastic! They were prompt, courteous, informative and did an incredible job with the heat pump installation. We couldn't be happier with the outcome. Our home stayed a constant/comfortable temp through this weekend.
Thank you to the entire team for installing three heat pumps throughout our house. It's a game changer! Everything from the initial consultation, scheduling, and installation went smoothly and was well organized. This team really knows their stuff and were happy to share their knowledge with us. Through Burlington Electric's Energy Engage dashboard, we are able to experiment and see what the most cost efficient combo is with the heat pumps, pellet stove, and radiant floors. Thank you!
We get our wood pellets from Energy Co-Op and are extremely satisfied with the quality of the Vermont Wood Pellets. We tried something different this fall and weren't happy with those. I called Energy Co-Op (Lisa) and what wonderful customer service. She said they strive for customer satisfaction and replaced all five tons. Of course we had to pay the higher cost for the Vermont pellets but no new delivery charge. I strongly appreciate all they did for us.
The new heat pump water heater has saved me $30 on my electric bill in the first month of operation. I couldn’t be happier, and wish I had purchased it a long time ago. Thank you!
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