We had the pleasure of being served today by Steve, who delivered our pellets. He called prior to arriving and was extremely polite and accommodating. When he arrived he was absolutely tops in customer service--such a nice man and extremely skilled. What a treat it was to deal with Steve -- the experience made our day! You have a gold star employee there and we hope you have a way to recognize that. Thank you.
Thomas and Theresa L.
Montpelier, Vermont